Start With Wallet Status Questions
Clear answers matter before you move from the login screen to the lobby. Our FAQ starts with phone verification, because your verified number is checked before account access is completed. It then separates wallet status questions for DANA, OVO, GoPay, and QRIS from bank transfer or virtual account questions, so you can follow the route shown in your cashier area. We also
explain what to check when a payment receipt is present but the balance has not updated. Read the relevant answer first, then open your account when the steps match your situation.
- DANA
- OVO
- GoPay
- QRIS